Payment Methods
This page explains how you can pay at Hawcrest, when your payment is charged, and what to do if a payment does not go through.
Accepted payment methods
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
We do not accept PayPal, Shop Pay, or buy-now-pay-later services.
When you are charged
Your payment is charged when you place your order.
Bundle & Save discounts (10% off 2 items, 15% off 3 items, 20% off 4 or more items) are applied automatically at checkout, so the total you see before you pay is the total you are charged. Shipping within the US is always free.
Currency
All prices are in US dollars (USD). We sell to customers in the United States only.
Payment security
Checkout is hosted by Shopify and is encrypted. Your card details are processed by the payment provider. Hawcrest never sees or stores your full card number.
If your payment is declined
Most declines are decided by the card issuer, so your bank can tell you the exact reason. These basic checks often solve the problem:
- Check that the card number, expiration date, and security code are entered correctly.
- Make sure the billing address matches the address your card issuer has on file.
- Confirm that the card has enough available funds or credit for the order total.
- Contact your bank or card issuer. Some banks block online payments until you approve them.
- Try another card, or pay with Apple Pay or Google Pay.
Refunds
If you are refunded, the money goes back to the original payment method used for the order. For how returns and refunds work, see our Returns & Refunds page.
Questions
If you have a question about payment, email us at contact@hawcrest.com. We reply within 1 business day (Monday to Friday).